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COMMENTS: Foggy Bottom
How do you find a Passport Office? CBS' Nancy Cordes made a joke out of the backlog of 500,000 applications for travel documents: "Just look for the line." New rules from the Department of Homeland Security requiring passports for travel to Mexico, Canada and the Caribbean--since relaxed--prompted a surge in applications. The State Department "hired hundreds of extra workers to process them but it was not enough." How do bureaucrats know they have a real problem on their hands? When they are called to explain the snafu at hearings on Capitol Hill. "Angry constituents are flooding Congressional offices with calls," noted NBC's Pete Williams, as officials admitted to senators they "miscalculated."
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