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ABC's Elisabeth Leamy is worried about fake banks; CBS' Sharyl Attkisson about real ones. Attkisson reeled off a litany of increased fees and rates that the banking industry defends as "competitive, reasonable, responsible" that "satisfy consumer needs." Citigroup interest rates are now as high as 30% annually. JP Morgan Chase's no-annual-fee credit cards now cost $120. Wells Fargo hiked its ATM fees by 20%. Bank of America charges fees to use government-issued unemployment benefits debit cards.
ABC's Leamy demonstrated "spoofing," the new telephone software that allows a caller to disguise her voice and her originating number, to fool Caller-ID. The Spoof was recently used in Lancaster Pa by scammers pretending to be a bank, trying to extract account and PIN information. Mark del Bianco is the attorney who represents spoof-makers. "How does the industry justify that voicechanging feature? What is the legitimate purpose of that?" "There may be none." "So why do it?" "Because it is offered by the…it is a part of the…software."
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