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     COMMENTS: Banquet has Burnt Crust

The New York Times earned a hat tip from NBC's Robert Bazell for its microwave reporting. It turns out that ConAgra's Banquet brand chicken pot pies are not thoroughly cooked at the factory before they are frozen and put on sale. Thus microwavers must not only warm the pies before eating; for safety's sake they have to complete the cooking too. The Times' experiment tried to comply with the pie's detailed microwave instructions and Bazell passed on the bad news. It is "difficult to achieve the correct temperature without burning the crust."

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