NBC's Tom Costello filed both stories, on the seats' supposed failure, and on Consumer Reports' admitted failure. The magazine "is indeed in damage control," Costello declared, after the federal NHTSA had checked its results and contradicted them. The magazine had hired an outside firm to conduct the crashes.
CBS' Bob Orr and ABC's Lisa Stark also filed on the same story. Stark, in A Closer Look, called it a "huge black eye for a magazine millions have come to depend on." Yet none of the three reports made an estimate of the financial damage Consumer Reports may have caused, either to the unfairly accused manufacturers or to any parents who may have discarded seats they believed to be flawed and purchased replacements.
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